Today was my first visit and very definitely the last. Steam room not working, although not told of this when paying my admission. Sauna cooler than my lounge, TV in cinema not working and the jacuzzi too cold to use. Luckily I only got halfway in the jacuzzi before I spotted a large flouting turd! The place is also very run down and uninviting. Upon leaving I informed the guy on reception of my experience and was offered free admission on my next visit. Why would I return to this place! Very surprised that a full refund wasn’t even offered . Think this is one to avoid.