The truth is that I am quite disappointed: I usually never write opinions about anything, but this occasion deserves it. I have been to this sauna several times as a customer and it was great, but today I felt unappreciated as a customer and I will explain and describe in detail why: I was in the steam sauna and when I went outside I saw that my Towel had been stolen (confusions like this happen) so I went upstairs to the checkout all wet and naked to ask for a new towel and the guy gave me a new one and asked me for the locker number so he could charge me for it could towel (a good hygiene item that in all saunas in the world is provided free of charge to all users as often as necessary), the fact is that while the boy at the checkout brought me the towel, another man (not... boy) came through the other window of the ticket office to buy a ticket for the sauna and as there were two interconnected screens of the box in the windows, I noticed that the man only paid €20 for his entry (slippers included). while I paid €27 for my entry + €3 for the shoes. Naturally, I asked the man why a user had paid one price and I had paid much more for the same ticket plus shoes. The boy told me that this man was 20 years old and that 20 year olds pay 20 euros, although I knew full well that this man was not 20 years old and I realized that at no point had he shown him his ID . But well, the moral of all this is that the world works according to the mood of the person serving you, and I suspect that the clerk who let me in didn't like me this time. Thanks!! I wish that the universe nice boy gives u the same back!!